Senior Ground · 여행 한국어

면세점 일반 쇼핑 환불 사이즈 문의

🗺️

Situation

SITUATION

Situation Overview

If there is a problem with a purchased item or you change your mind, request a refund or exchange.

Always keep your receipt and product tags — most stores allow returns within a certain period.

💬

실전 회화

CONVERSATION

📍 상황 1 — 환불 요청 / Refund Request

나

이 재킷을 반품하고 싶습니다. 어제 샀어요. I'd like to return this jacket. I bought it yesterday.

직원

영수증이 있으신가요? Do you have your receipt?

나

네, 여기 있습니다. 지퍼가 부러졌어요. Yes, here it is. The zipper is broken. 👉 결함 있는 경우 사진으로 증거 남겨두세요 / Take photos of defects

📍 상황 2 — 교환 요청 / Exchange Request

나

환불 대신 다른 색상으로 교환할 수 있나요? Could I exchange this for a different color instead of a refund?

직원

물론입니다. 어떤 색상으로 하시겠어요? Of course. Which color would you prefer?

나

네이비 블루가 있으면 그걸로요. I'd like the navy blue if it's available.

📚

주요 단어

VOCABULARY

반품

return

I'd like to return this.

환불

refund

I'd like a refund.

교환

exchange

I'd like to exchange this.

결함 있는

defective

This is defective.

사이즈 오류

wrong size

This is the wrong size.

매장 포인트

store credit

Can I get store credit?

반품 정책

return policy

What is the return policy?

전액 환불

full refund

I want a full refund.

태그

tag

The tag is still on.

매니저

manager

I'd like to speak to the manager.

💚

시니어 특화 팁

SENIOR TIPS

🇰🇷 Korean Refund Tips

Korean stores generally have clear refund policies — ask at the cashier.
"환불 해주세요." — I would like a refund. "영수증 있어요." — I have the receipt.

#여행한국어 #환불한국어 #KoreanRefund #LearnKorean #WanyStudy